Parts Sales Administrator

Job Posting: Parts Sales Administrator

CKC Machinehandel Surmac N.V. or Surmac is the authorized Caterpillar dealer in Suriname established in 1957. In addition, Surmac is also a dealer of other brands. We are proud of having achieved more than 65 years of supplying the most important development sectors of Suriname; mining, power generation, forestry, agriculture, building & construction.

Surmac Guyane has been operating as an authorized Caterpillar Dealer since January 2016, with support provided by Surmac.

We keep our workplaces safe and care for the environment and community in which we operate and aim to achieve the highest customer satisfaction by providing customized solutions in helping our customers achieve their goals.

For our Aftermarket Sales Department, we are looking for a:

PARTS SALES ADMINISTRATOR

Description

The Parts Sales Administrator is responsible for the optimal support to customers through quick service for cash sales; advise and ensure timely and accurate order placement and formatting picking lists and also ensure timely delivery of customer orders contributing to the promotion of customer satisfaction.

Job Duties/ Responsibilities include, but are not limited to:

• Ensure accurate checking of the correct parts;
• Handle customer orders at the counter, over the phone and by email for parts take;
• Ensure handling of orders of customer with a preferred contract.
• Advise customers with the purchase of parts;
• Perform up and cross selling of parts;
• Monitor the status of orders and follow up with customers;
• Trace fast selling purchased goods and come up with “ to have in stock” parts proposals (suggestion list);
• Coordinate the delivery of orders;
• Prepare a proper cash account;
• Preparation and handling of sales invoices;
• Managing of customer payments;
• Deal with customer returns and claim cases.

Education and/or Experience

• Minimal MBO diploma or NATIN diploma with a minimum of two (2) years’ experience.
• Experience in a sales environment is preferred.
• Must have general knowledge of logistics.
• Experienced in Microsoft 365 (Word, Excel, PowerPoint, Outlook).
• Good comprehension of the languages Portuguese and French is an advantage

Reporting Structure

• The Parts Sales Administrator reports to the Parts Sales Superintendent.

Work Schedule

• 45 hours per week from Monday to Friday.
• The base work location is at Surmac Paramaribo and the working hours are from 7:00 – 16:00.
• Availability required for work at the various Surmac locations.
• Availability outside standard working hours, if required.

Offer

SURMAC offers a well-compensated position, complemented by a competitive benefits package. We also provide a dynamic learning environment within a professional business culture, where our employees can innovate daily and have access to excellent resources, ultimately leading to a fulfilling employee experience.

Submitting of your application

Email your motivation letter together with your curriculum vitae before July 3, 2026, to the HR&D Department at recruiting@surmaccat.sr.